Support: Continuous services for data management processes

As part of the production and innovation process, data and information are continuously determined. In the material-related context, these are of crucial importance. It is essential to compare materials, identify the respective potential and to research alternatives in terms of material substitution. When doing this, electronic management systems are helpful. With the help of flexible tools, WIAM® provides an additional service to companies including the options of data analysis data structuring, data transfer, data maintenance and data research.
 

Data structuring & professional support

When building a company-specific data management system, WIAM® is a competent partner supporting companies with:
 

Design and consulting

  • Data analysis and processing
  • Advice on systematisation of data
  • Implementation of structuring concepts
  • Data input and assignment
  • Connection of information
  • Process Support & structuring of corporate data pools

 

Construction, management, monitoring

  • Corporate databases
  • Knowledge and information networks
  • Maintenance and updating of data

 

Documentation

  • Application documentation of company-specific solutions and online help tools
  • Technical and functional specifications

 

Material Information

  • Advice on material usage
  • Research on material data
  • Compilation of individual material information

 

Workshops and Trainings

WIAM® delivers workshops and trainings at IMA Dresden offices or on the company-specific premises:

  • Workshops for requirements analysis, design and process documentation
  • Workshops during the project phase
  • Training and introduction to software

 

IT & Customer support

Upon completion of customer projects, WIAM® offers long-term support:

  • Service for the company-specific solution
  • Maintenance and updating of the software
  • Support and advice on existing and potentially new modules


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